HPS Pharmacies wish to give notice that AbbVie, in consultation with the Therapeutic Goods Administration (TGA), has initiated a drug recall for Refresh® Night Time Eye Ointment as follows:
Refresh® Night Time Eye Ointment (2×3.5g)
Eye lubricant
ARTG 370296
The only batch affected by this recall is: 397925 (Expiry: Oct 2024)
This device recall was initiated as products in the affected batch may contain a breach in the tube seal.
Please inspect your stock and quarantine any defect stock. If HPS Pharmacies provide imprest management services to your facility, an HPS representative will inspect all stock stored in the designated imprest areas at the earliest opportunity. All affected products will be quarantined, and HPS Pharmacies will arrange for a credit as soon as possible. An HPS Pharmacies staff member will contact senior medical and nursing staff if there is an immediate impact to your facility.
There is currently no replacement stock available for Refresh® Night Time Eye Ointment. However, many other brands of eye lubricant products are available for consideration.
Retain this notice in a prominent position, including in other related business units for one month. Report any problems identified with medicines, vaccines or medical devices to the TGA.
Should you require further information regarding this matter, please contact AbbVie on 1800 252 224 or your pharmacist at HPS Pharmacies.
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