Our commitment to corporate social responsibility is continuous and unwavering.

Corporate Social Responsibility (CSR)

HPS and its network of HPS Approved Pharmacies’ CSR agenda considers the whole picture, from internal business processes to interactions with clients, implementing strategies at every level of the business and its day-to-day operations. Our commitment to corporate social responsibility (CSR) is continuous and unwavering, and embraces environmental and community stewardship as both a necessary and contemporary issue and core business practice.

This holistic view of business activity is depicted in our triple bottom line approach to CSR, recognising three streams – society, environment, and business.


Extending its commitment to the well-being of individuals, and the delivery of quality healthcare to the community from beyond its normal pharmacy operations, our social program has a strong clinical health focus and is representative of the whole life journey.

With an emphasis on extending and enhancing human life, HPS’ commitment is underpinned by business relationships, supporting clients to strengthen their health systems.


Understanding that a truly accountable business acknowledges the impact their operations have on their people, environment and communities, we constantly assess our supply chain and challenge our suppliers to promote sustainable business practices.

We consider it an obligation as a responsible business operating within Australian communities to ensure it is environmentally conscious with respect to its operations.


The ultimate goal of the CSR program relates to HPS’ business channel, ensuring the future longevity of the company, and providing jobs to the community, and custom for suppliers.

Our business success allows for the building of mutually beneficial relationships and steadfastly positions the company to support its suppliers, workforce and clients to the value of the entire community.

Social Program

Healthy Lifestyle

Offers an employee benefits program with discounted health insurance.

Hospital Intervention

Partners with clients to donate to hospital charities, and provides support to upgrade facilities and deliver continuing education to staff.


Extends a duty of care beyond its service to health facilities through correctional patient discharge programs, e.g. OSTP and methadone programs, to assist re-establishment into the community.

Palliative Care

HPS is the sole ongoing sponsor of the Mary Potter Hospice Calvary Biography Service, offering support to terminally ill patients and their families.

Environmental Program

Goods Supply

Challenged print and product suppliers to promote sustainable practice and use recyclable resources.


Delivered CO2 emission savings with the roll-out of a diesel-fuel fleet of company vehicles nationally.

Product Use

Implemented an online payment portal, and an option for customers to receive statements via email.


Supports the national Return Unwanted Medicines (RUM) project, with medication recycling bins to ensure the safe disposal of medications, and drives a Corporate Office recycling program.


Downsized to a single corporate office location. Designed a shopfit style guide for new pharmacy builds promoting sustainable fixtures and fittings, e.g. automatic lighting.