Drug Recall


HPS Pharmacies wish to advise that Bayer Australia, in consultation with the Therapeutic Goods Administration (TGA), have given notice of a drug recall of:

Canesten® 6 day Cream

Contents: Clotrimazole, cream 1% w/w, 35g
+ 6 disposable applicators
Aust R: 18699

Batch Nos.













This recall has been issued due to the identification of a potential problem with the plastic applicators distributed within these batches. A manufacturing error may have resulted in extruding plastic at the opening and/or visible black marks or spots on the applicators.

There is no concern about the safety or quality of the included cream, and no other batches or presentations of Canesten® (clotrimazole) are affected by this recall. As a number of batches of Canesten® (clotrimazole) 6 day Cream 35g are in current circulation, no supply shortages are expected.

Please inspect your stocks and quarantine all units from the above batches for return to your supplier who will arrange a refund or replacement. Any items supplied by HPS Pharmacies should be returned to the Pharmacy for processing.

Retain this notice in a prominent position, including in other related business units for one month in case stock is in transit. Report any problems identified with medicines, vaccines or medical devices to the TGA.

Should you require further information regarding this matter, please do not hesitate to contact your pharmacist at HPS Pharmacies, or Bayer Australia on 1800 807 116.

Information regarding expected dates for supply may vary subject to delays which are out of our control. HPS Pharmacies does not accept responsibility for such changes but will endeavour to keep our clients updated as information is made available from drug manufacturers or wholesalers.

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